SLA & Tasking
SLA & Tasking - 5 items delivered in v0.46
What Was Delivered
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FTS | Task Datagrid filter | Add status to task datagrid filter
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Update Project Note Manager Manage Project Notes Application Changes:
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Remove Delete.
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Link Project Details in datagrid to project.
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Add action to Create Task (this action will launch a modal from the Project Note Crud datagrid.
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Add action to View Project (this action will link the user to the Edit Project screen). Create Project Notes Application Menu group:
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Customer Notes - Displays Customer Notes only.
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All Notes - Displays all notes which can be still be filtered.
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Please add to user view - Number of tasks completed this month.
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Make All Task Categories sortable eg; if we click on Due date it will toggle between oldest and newest.
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Automated Task Creation for DA Workflow. Automatically create a task when a DA gets rejected:
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Assign the Task to [redacted]
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SLA: 1 day
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Task Subject: DA rejected
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Task Message:
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DA has been rejected. Please review. Click here to review. TBD
Detailed Items
Checklist
- Remove Delete.
- Link Project Details in datagrid to project.
- Add action to Create Task (this action will launch a modal from the Project Note Crud datagrid.
- Add action to View Project (this action will link the user to the Edit Project screen).
- Create Project Notes Application Menu group:
- Customer Notes - Displays Customer Notes only.
- All Notes - Displays all notes which can be still be filtered.
Impact
Improved task tracking and SLA compliance, supporting timely service delivery across active projects.