SLA & Tasking

What Was Delivered

• General UX improvements for FTS users should include when users complete a Task etc that when they save the task, the action then takes them back to a list of their most recently worked on projects NOT the entire random database.

Detailed Items

Checklist

• When a task is saved, it should go back to task list not project list.
• Expanded Checklist Checkbox UX Improvments via Jess
• "Back to list" Functionality should be Entity Specific not controller specific.

Impact

Improved task tracking and SLA compliance, supporting timely service delivery across active projects.